Hope Angel Candle
WHERE ARE WE LOCATED?
We are located on the Gold Coast and we operate from our lovely home. We are online store only.
WHERE DO YOU SHIP TO?
We send good vibes in Australia!
We offer FREE Australia wide shipping on all orders over $75.
- Failure to pick up from your local post office
We are happy to give you a store credit (minus shipping) if you do not wish the item/s to be resent.
*All orders are sent with Australia Post and include tracking numbers.
HOW CAN I PAY FOR MY ORDER?
We accept all major credit cards and PayPal
BUY NOW, PAY LATER!
We accept payments from Afterpay, Zip, Laybuy and Klarna. Depending on your circumstances, you may have to pay additional exchange rate costs and fees as charged by your credit card issuer. We will not be liable for any costs associated with exchange rates or bank fees. Purchases made using our payment options are subject to the providers terms and conditions.
ITEMS ARE SOLD AS IS
There are no refunds unless the product description has misrepresented the piece. Our crystals come all natural, so fractures may occur during handling. If your item has arrives damaged please send us an email.
Most orders are shipped within 1-2 days so if you need to cancel your order for any reason your are dissatisfied with your purchase please contact us as soon as possible and we will do everything we can to help.
We are not required to provide a refund or replacement if you change your mind. If you decide to cancel your order before it is shipped you will incurre a 10% cancellation fee. If your order is damaged during transit, we will provide a replacement of the same or similar product. if you would prefer, we are happy to offer a store credit and you can purchase whatever your heart desires!
We ask you to please return the damaged products in a safe and secure manner using a trackable shipping method at your own cost. Upon receiving the item, we will refund your shipping costs.
Free shipping on orders over $75
Free Surprise Gift
Free surprise gift on orders over $75
10% Off First Order
Use code LOVE at checkout
Shop Now, Pay Later
Afterpay, Zip, LayBuy and Klarna